Skip to content

Mon–Sat, 7am–8pm EAT

Questions, answered.

Can’t find yours? Ask on WhatsApp or send us a message.

For gym owners

Does Ronifit work with M-Pesa?

Yes. M-Pesa is the main way members pay on Ronifit. Every payment is recorded against the member, a receipt goes out automatically, and payments sent with the wrong account number are flagged so you can match them in one tap instead of scrolling through SMS.

How long does it take to move my gym onto Ronifit?

Most single-location gyms are running within a day. Send us your member list as a spreadsheet, a photo of the notebook or a WhatsApp export and we help you bring it in. On Taifa we do the whole migration for you.

Is there a contract or setup fee?

No. Plans are month to month with no setup fee, and the first 30 days are free. If you pay yearly you get two months free. You can export all your data at any time.

Can I manage more than one branch?

Yes. Jiji covers up to three branches and Taifa has no limit. You switch between branches from one login, and reports can be read per branch or for the whole company.

We have partners who invested in the gym. Can they see the numbers?

Yes, from Jiji. Each investor’s contributions and share percentage are recorded with approvals; when someone adds money, shares are recalculated and previewed before anything is saved. Taifa adds dividends with approvals and a statement for every partner.

Can Ronifit run payroll for my staff?

Yes, on Jiji and Taifa. Keep every employee’s details, role and contract, run payroll with salaries, trainer commissions and deductions, and give everyone a payslip. Staff clock in and out, so attendance and pay line up. Taifa can run payroll per branch.

Does Ronifit do proper accounting, or just income and expenses?

It grows with you. Mtaa covers the basics: income, expenses, M-Pesa and cash accounts, automatic receipts and a daily cash summary. Jiji adds bank and petty cash accounts, transfers, expense approvals, monthly reports and a profit & loss statement. Taifa adds full accounts: balance sheet, general ledger, trial balance, journals, assets and liabilities, across every branch.

How does Ronifit help me turn enquiries into members?

On Jiji and Taifa, every enquiry from the front desk, WhatsApp or your website becomes a lead with follow-up reminders. Move each one from new to contacted to trial to member, then convert them in one tap. Taifa shows conversion rates by source and by staff member.

How do lockers work?

Your front desk sees a live locker board. Members can reserve a locker from their portal, day-pass visitors can be given a locker with their pass, and every assignment is logged with a name and time.

Does it stop members sharing one card?

Check-in is a QR code tied to the member’s own account and checked against their live subscription. A borrowed card is easy; a borrowed phone is not. Each entry is logged, so you can see patterns quickly.

For members

Do members pay anything to use Ronifit?

No. The member portal is free for every member of a Ronifit gym. You pay your gym for your membership, exactly as before.

What can I see in the member portal?

Every receipt for every payment, your visits and streaks, your class bookings, your personal training sessions, your locker reservation and notifications from your gym, such as renewal reminders or a class change.

My gym is not on Ronifit yet. Can I still join?

You can create a member account now and ask your gym to join. Owners can register their gym in a few minutes, or reach us on WhatsApp and we will call them.

Who can see my personal information?

Only your gym’s staff, and only what they need to run your membership. Ronifit does not sell member data or show you ads. Read the privacy policy for the details.

Where is Ronifit available?

Ronifit is built in Kenya and works anywhere in East Africa. Gyms in Uganda, Tanzania and Rwanda already use it.

Your gym, on one honest record.

Owners get 30 days free and a person to help move the notebook in. Members always use Ronifit free.